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Access, Login & User Management
Start Here: Getting Access & Logging In
How Do I Get Access to Brightflag as a Law Firm Vendor?
I Already Use Brightflag - How Do I Log In for a New Client?
How Do I Activate My Brightflag Account for the First Time?
I’m Logged In, But I Can’t See What I Need
How Do I Switch Between Offices & Firms in Brightflag?
How Do I Switch Between Clients in Brightflag?
I’m Logged In but I Can’t See My Client
Password, Account & Profile Issues
How to Reset My Password
I Didn’t Receive My Brightflag Password Reset Email
Why Am I Asked to Enter a Verification Code When Logging In?
How Do I Update My Name or Email Address in Brightflag?
Manage Users at My Firm (Admins Only)
Add, Update, or Disable Users at My Firm (Admins Only)
Manage Vendor Admin Access at My Firm (Admins Only)
Unlocking Vendor User Accounts (Admins Only)
Who Controls Access & Who to Contact
Why Shared Vendor Accounts Are Not Supported on Brightflag
Who Controls Access in Brightflag? Who Should I Contact?
User Roles & Permissions
Why is my Access Level Different Across Clients
Overview of Brightflag Vendor User Roles & Permissions
How to Check Your User Role/Access Level in Brightflag