I Already Use Brightflag - How Do I Log In for a New Client?

Quick answer

If you already use Brightflag and are added to a new client, what you do next depends on which Brightflag login link that client uses.

You will either:

• Log in and switch clients, or

• Activate your account on a new login link

Step 1: Confirm which Brightflag login link your new client uses

Ask your client:

Which Brightflag login link do you use?

Vendors should only use one of these:

• Asia Pacific: https://aus.brightflag.com/login

• Europe (EMEA): https://enterprise.brightflag.com/login

• North America: https://app.brightflag.com/login

👉 Each login link is separate.
The link you use depends on where your client stores their data, not your firm.

What to do next

If your new client uses a login link you already use

• Log in with your existing email and password

• Switch to the new client inside Brightflag

👉 See: How Do I Switch Between Clients in Brightflag?

If your new client uses a login link you have not used before

• Activate your account on this new login link

• Set a new password for that link

👉 See: How Do I Activate My Brightflag Account for the First Time?

⚠️ You may have different passwords for different Brightflag login links.

Important things to know

• You do not need a new account if the login link is the same

• Using the wrong login link makes the client look missing

• Activation is required per login link, not per user

If you still can’t see the new client

This usually means:

• You were not added yet, or

• You’re logged in to the wrong login link

👉 Fastest fix: confirm with your client’s Brightflag Admin that:

• You were added as a user

• The correct email address was used

• You’re using the correct login link