Why Am I Asked to Enter a Verification Code When Logging In?

Quick answer

Some clients require an extra email verification step when logging in.

What’s happening

If this is enabled by your client:

• Brightflag sends a 6-digit verification code to your email

• You must enter the code to continue logging in

• The code expires after 15 minutes

Didn’t receive the code?

• Check spam / junk folders

• Ask IT to allow emails from invoices@brightflag.com

• Click Resend Code to request a new one

Important

• This setting is controlled by your client

• Brightflag Support cannot disable it

• Support cannot resend codes on your behalf