Why is my Access Level Different Across Clients

If you work with multiple Brightflag clients, your permission level may vary based on each client's settings and requirements.

Why Do Access Levels Differ?

✔ Client-Specific Configurations – Each client controls how vendor users are assigned roles.
✔ Varying Vendor Admin Permissions – Some clients assign all users as Vendor Admins, while others limit admin roles to select users.
✔ Restricted Functionalities – Access may differ for:

• Requesting matters
• Editing specific fields
• Invoice submission requirements

📌 These settings help clients control access to their data and Brightflag platform functions.

What Should I Do If My Access Seems Limited?

1️⃣ Confirm with the client what permissions they have assigned to your firm.
2️⃣ Check with your Vendor Admin (if applicable) to see if they can adjust your access.
3️⃣ If further clarification is needed, contact the client directly for access-related inquiries.