How to Reset My Password

Step 1: Use the correct login link

Brightflag has different login links. You must use the one your client uses.

• North America: https://app.brightflag.com/login

• Europe (EMEA): https://enterprise.brightflag.com/login

• Asia Pacific: https://aus.brightflag.com/login

If you’re unsure, ask your client which link is correct.

Step 2: Reset your password

1. Open the correct login link

2. Click Reset Password

3. Enter the email address linked to your Brightflag account

4. Check your inbox for the reset email

5. Follow the link to create a new password

6. Return to the login page and sign in

You may be asked to verify your email

Some clients require an extra security step.

If enabled:

• You’ll receive a 6-digit code by email

• Enter the code to continue

• The code expires after 15 minutes

⚠️ This is controlled by your client. Brightflag Support cannot disable it.

Didn’t receive the reset email?

👉 See: I Didn’t Receive My Brightflag Password Reset Email