Overview of Brightflag Vendor User Roles & Permissions

Quick answer

Brightflag has three vendor roles.

The three vendor roles

🔹 Vendor Admin

Highest level of access.

Can:

• Access all offices for the client

• View all matters and invoices

• Add and manage users

• Upgrade users (if enabled by the client)

• Submit timekeeper rates 

Cannot:

• View invoices the client has submitted for you

🔹 Office Admin

Access limited to one office.

Can:

• View matters and invoices for their office

• Add users within that office

• Submit timekeeper rates 

Cannot:

• Access other offices

• View invoices the client has submitted for you

🔹 Standard User

Most limited access.

Can:

• View matters they are added to

• View invoices they submitted or were shared on

Cannot:

• View invoices uploaded by the client on their behalf

• Submit timekeeper rates 

Important things to know

• Roles are assigned per client

• A user can have different roles for different clients

• Brightflag Support cannot change roles