Short Answer
A Pending timekeeper rate is waiting for your client to review it. Only the client can approve or reject rates.
Why This Happens
Brightflag does not approve or reject timekeeper rates.
Every rate you submit is reviewed and approved by your client.
There is no set timeframe for approval, as this depends on the client.
What You Can Do
Contact your client directly and ask them to review the pending rate.
If you're not sure who to contact at the client, Brightflag Support can help you identify the right person.
đ Brightflag cannot speed up or override the client's approval process.