Short Answer
If your timekeeper rate is pending, it is waiting for client review.
Why This Happens
Brightflag does not approve or reject timekeeper rates.
All rate submissions are reviewed by your client.
What You Can Do
Contact your client directly to request a review.
If you’re unsure who to contact, Brightflag Support can help identify the correct client contact.
📌 Brightflag cannot speed up or override the client approval process.