Overview
When a client rejects a timekeeper rate you submitted, Brightflag sends you an email so you can correct and resubmit it.
How It Works
Emails are delivered twice a day at 12:00 AM and 12:00 PM (UTC).
If the same client rejects several rates, they are grouped into one email.
Rejections from different clients arrive as separate emails.
The email goes to whichever user submitted the rates only.
You can reply directly to the email to contact the person who rejected the rates.
đ The email does not include the rejection reason. To see why a rate was rejected, log in to Brightflag and check the Rejected tab. See: Why Were My Timekeeper Rate Requests Rejected?