Can I Edit or Change an Invoice After Uploading?

🚫 No. Once an invoice is uploaded, it cannot be edited or changed by a vendor.

What to Do If Information Is Incorrect

If you entered incorrect details (for example, the invoice number or billing information):

1. Contact your client and request that they reject the invoice

2. Once rejected, reupload the invoice with the correct information

📌 Important

• Only the client can reject an invoice

• Brightflag Support cannot reject invoices on your behalf

Allowed Exceptions (Read Carefully)

The scenarios below are exceptions to the standard rule. Each one has a different resolution path.

📌 Invoice Uploaded to the Wrong Customer

• The invoice must be deleted by Brightflag Support

➡️ See: Invoice Uploaded to the Wrong Customer

📌 Invoice Submitted to the Wrong Matter

• Vendors cannot change the matter

• The client can edit the matter the invoice is linked to

➡️ See: Invoice Submitted to the Wrong Matter

📌 Missing Attachment

• Attachments can be added after the invoice is uploaded

• No rejection is required

➡️ See: How to Add an Attachment to a Submitted Invoice

Key Takeaway

Uploaded invoices cannot be edited.
Changes require client rejection, except in the specific cases listed above.