Invoice Submitted to the Wrong Matter

Issue

You submitted an invoice to the wrong matter.
If the invoice is rejected, you may notice that you can only resubmit it by selecting the same incorrect matter again.

Can I Move the Invoice to the Correct Matter?

🚫 No. Vendors cannot move invoices between matters.
✅ Yes. Client Admin users can move an invoice to the correct matter.

If an invoice was submitted to the wrong matter, do not reupload or resubmit it.

Instead, contact your client and ask them to move the invoice to the correct matter on your behalf.

What You Need to Do

1. Contact your client directly

2. Ask them to move the invoice to the correct matter

3. No resubmission is required

➡️ Share this guide with your client: Moving an Invoice to the Correct Matter

Important Notes

📌 Brightflag Support cannot move invoices between matters
📌 Vendors cannot edit or change the matter on an invoice
📌 This correction must be completed by the client