What to Do If an Invoice Was Submitted to the Wrong Matter

Issue:

You submitted an invoice to the wrong Matter and it has been rejected. You cannot resubmit it unless you select the same incorrect matter again.

Can I Move the Invoice to the Correct Matter?

🚫 Vendors cannot move invoices between matters.
✅ However, Client Admin users can move an invoice to the correct matter.

If your invoice was submitted to the wrong matter, contact your client directly and request that they move the invoice on your behalf. You do not need to resubmit the invoice.

Here are the steps that they can follow: Moving an Invoice to the Correct Matter

📌 Note: Brightflag Support cannot move invoices between matters or override client decisions.