It is easy to locate a specific invoice within Brightflag, whether you submitted it yourself or a colleague did. Follow the steps below to find any invoice in the system:
Step-by-Step Guide:
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Log In to Your Client Account:
- Access your Brightflag account using your login credentials.
- Navigate to
Menu > Invoices > View Invoices
.
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Search and Filter:
- Use the search bar to input relevant keywords related to the invoice, such as invoice number, client name, or date.
- You can apply filters to refine your search, including filters for the submission date, invoice status, or the user who submitted the invoice.
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Find Invoices Submitted by a Colleague:
- To locate an invoice submitted by a colleague, use the filters to select the colleague’s name or email.
- Could you look over the list of invoices that appear and locate the one you need?
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Check Related Matters (Optional):
- If the invoice is linked to a specific matter, you can also find it by navigating to
Menu > Matters > View Matters
. - Select the relevant matter by clicking on the Matter Reference, then go to the "Invoices" tab to view all associated invoices, including those submitted by colleagues.
- If the invoice is linked to a specific matter, you can also find it by navigating to
Troubleshooting:
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Still Can’t Find Your Invoice?
- If you are still unable to locate the invoice after using the search and filter options, click here for additional support or troubleshooting tips.
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