Quick answer
You can only access Brightflag if your client’s Brightflag Admin or a Vendor Admin at your firm adds you as a user.
Brightflag Support cannot grant vendor access.
Who can add me?
One of the following must happen:
✅ Your client’s Brightflag Admin adds you
✅ A Vendor Admin or Office Admin at your firm adds you
What happens after I’m added?
Once you’re added as a user:
You receive an activation email
You set your password
You log in using your client’s Brightflag login link
What Brightflag Support can and can’t do
❌ Brightflag Support cannot:
Add users
Grant access
Change roles or permissions
✅ Brightflag Support can:
Help you identify the correct Client Brightflag Admin
Help you identify the correct Vendor Admin at your firm