What is a Vendor Office?
A Vendor Office is a specific location or billing unit within your firm. One firm (Vendor) can have multiple offices underneath it.
Your day-to-day work in Brightflag happens at this level:
Matters are tied to an office
Invoices are submitted from an office
Why split into offices?
Invoices go to the right place
Billing accuracy for different locations or currencies
Users only see work relevant to their office
What can I see?
This depends on your access level:
Vendor Admin: You can see everything across all your firm's offices for that client. You can switch offices by following these steps: https://vendorhelp.brightflag.com/en/articles/787242-how-do-i-switch-between-offices-firms-in-brightflag
Office-level access: You only see your office's matters and invoices
Your Vendor Admin or client controls your access level.
What if I work with multiple clients?
Each client has a separate Brightflag account. Your office structure and access can be different for each client.