In certain cases, an email notification is sent from our system to inform the user about an action being taken or one that needs their attention.
Section | Subject | Recipient |
Accruals | Accrual Submission Deadline | All users with access to a matter that requires an accrual submission |
Budgets | Matter budget request approved/rejected | Vendor admin users |
Matter Setup | External matter request created/approved/rejected | Vendor admin users and users added to the matter directly |
Diversity | Diversity survey data request to law firm admin | Admins initially, All firm users |
Invoice Review | Approval email to firm | User that submitted the invoice |
Invoice Review | Rejection email to firm | User that submitted the invoice |
Matter Setup | Vendor added to matter | Vendor admin users |
Matter Setup | Matter request rejected | Vendor admin users |
User Access | Password Reset | User requesting the reset |
User Access | Account Created for user | User the account has been created for, into the email inbox used |
User Access | Account locked due to too many failed login attempts | User who's account has been locked |
Vendor Setup | Additional client for law firm | Vendor admin users initially onboarded by the client |
To stop the email notifications for most of these, your account will need to be either downgraded from an admin to a standard user, removed from an active matter (or the matter closed by the client) or access completely disabled, with the option to be re-enabled in the future if needed. This can be done by an existing vendor admin or the clients themselves.
Alternatively, you can set up a filter in your inbox directly, however, keep a note and a reminder of this for any future reference should you need to receive these again as we can only confirm if an email has been sent out from our system - not if it was received or how was it processed on the recipient's side.