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User Roles & Permissions
Troubleshooting & Support
Automated Email Notifications
Troubleshooting Issues with Creating New Users
How to find the admin at my company/firm?
Password Reset & Account Updates
How to Update Your Email Address in Brightflag
How to Unlock a Vendor User Account
How to Reset My Password
How to Update my Name in Brightflag
Access Requests & Upgrades
How to Request a User Upgrade to Vendor Admin Access in Brightflag
Vendor Admins Can Create New Vendor Admins
How to Get Added/Access to a Client or Customer Account on Brightflag
How to Upgrade my Colleague's Brightflag Access Level and Role to Admin
User Management
Why Shared Vendor Accounts Are Not Supported on Brightflag
How to update the name of a colleague
How to Disable/Remove/Delete a User in Brightflag
How to Switch Between Clients, Firms, and Offices
How to Add a New User
User Roles & Permissions
Why is my Access Level Different Across Clients
Overview of Brightflag Vendor User Roles & Permissions
How to Check Your User Role/Access Level in Brightflag