Invoice Rejected: Discrepancy Between Invoice and Narrative Fee Totals

What this means
The invoice was rejected because the total fees shown on the invoice cover page do not match the sum of the individual fee line items in the invoice breakdown.

This rejection is triggered by a client-configured auto-reject rule. 

Why this happens
During invoice review, Brightflag compares:

• The fee total listed on the invoice cover page, and

• The calculated total of all fee line items in the detailed invoice breakdown

If these two fee totals do not match exactly, the client’s auto-reject rule may reject the invoice.

What to do next

• Correct any discrepancies or calculation errors so both totals match

• Reupload and resubmit the corrected invoice

Important notes

• This rejection is client-configured and enforced automatically

• Brightflag cannot override this rejection

• If you have questions about how fees should be presented, contact your client directly