Why Is My Timekeeper Rate Still Pending?

Short Answer

If your timekeeper rate is pending, it is waiting for client review.

Why This Happens

• Brightflag does not approve or reject timekeeper rates.
• All rate submissions are reviewed by your client.

What You Can Do

• Contact your client directly to request a review.
• If you’re unsure who to contact, Brightflag Support can help identify the correct client contact.

📌 Brightflag cannot speed up or override the client approval process.