How to Disable Brightflag Access & Stop Receiving Emails

Ciara Clooney
Ciara Clooney
  • Updated

If you no longer need access to Brightflag, your client or Vendor Admin must disable you. Brightflag cannot remove users or firms.


1️⃣ Firm-Level Removal – Client Disables Your Firm

🚨 If your firm no longer needs access to Brightflag, your client must disable your firm.

Contact your client and request that they:

  • Remove your firm from all matters.
  • Disable all users associated with your firm.

📌 Once removed, your firm will no longer receive emails or have access to Brightflag.


2️⃣ User-Level Removal – Vendor Admin Disables a User

🚨 If only a specific user needs to be removed, the firm's Vendor Admin can disable their access.

Contact your firm’s Vendor Admin and request that they:

  • Disable your user account in Brightflag.
  • Ensure you are removed from any active matters.

📌 Once removed, you will no longer receive notifications from Brightflag.


Still Receiving Emails?

✔ Confirm with your client or Vendor Admin that your access has been fully removed.
✔ If needed, submit a request to Brightflag Support to verify removal.

🚨 Brightflag cannot remove users or firms—only the client or your firm's Vendor Admin can.


 

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