How to Update Your Email Address in Brightflag

❗ Email Address Changes Require Admin Approval

Your email address cannot be changed manually in Brightflag. Updating your email requires:
✔ Approval from the Admin user for the account you are accessing or submitting invoices to.
✔ Assistance from Brightflag Support to process the update.

✔️ How to Request an Email Update

1️⃣ Contact Your Client’s Admin User

🔹 If you know your client’s Admin user, reach out to them directly and ask them to approve the email update.
🔹 Once they confirm approval, loop in Brightflag Support to process the change.

2️⃣ If You Don’t Have the Admin’s Contact

📌 If you don’t know who the Admin user is, follow these steps:
✔ Contact Brightflag Support and request assistance.
✔ Brightflag can identify the Admin user and provide further guidance.

⚠️ Important Notes

• Brightflag cannot update your email without Admin approval from your client’s team.
• If you have multiple accounts in Brightflag, updating your email in one account does not update it across all accounts.