Unable to Click "Submit Invoice" - PDF Upload

🚨 Issue:

You have entered all necessary information to submit your invoice, but the "Submit Invoice" button is not active or cannot be clicked.

🔍 Why Is This Happening?

The "Submit Invoice" button may remain inactive if:

• Required fields are missing or incomplete.
• There is a discrepancy in the invoice total.
• Brightflag has flagged an error (e.g., missing tax, incorrect invoice number).
• A browser issue is preventing the button from activating.

✔️ How to Fix It

1️⃣ Check for Missing Fields

✅ Ensure all required fields are completed, including:

• Matter Selection
• Invoice Number
• Billing Period
• Currency & Invoice Amounts

2️⃣ Verify Your Invoice Total

✅ The total in Brightflag must match the total on your PDF invoice.
⚠ If the system detects a mismatch, the Submit button may be disabled.

3️⃣ Check for Errors

✅ Look for any Brightflag error messages related to:

• Missing tax
• Duplicate invoice numbers

4️⃣ Refresh the Page & Log Back In

🔄 Sometimes, session issues cause the Submit button to remain inactive.
✔ Try logging out of Brightflag and logging back in.
✔ Refresh the page and reattempt submission.

5️⃣ Try a Different Browser

🖥️ If the issue persists, switch to a different browser (e.g., Chrome or Edge).
✔ Ensure your browser is up to date for the best experience.

📞 Still Can’t Click "Submit Invoice"?

If you've tried the above steps and the Submit button is still inactive, contact Brightflag Support for further assistance.