Approving/Reviewing Timekeepers in Brightflag

🚨 Issue:

You submitted a request for new timekeeper rates in Brightflag and are wondering when they will be approved.

❗ Brightflag Does Not Review Rate Submissions

Brightflag does not review, approve, or reject rate submissions.

Rates are reviewed by your client directly.

Who Approves or Rejects Rate Requests?

✔ Your client is responsible for reviewing, approving, or rejecting your submitted rates.
✔ Brightflag has no oversight over when your client will review the rates and cannot approve them on your client’s behalf.

📞 Need to Follow Up on Your Rate Submission?

✔️ What You Should Do:

🔹 Reach out to your client directly for an update on when they will review the rates. 
🔹 If you don’t know who to contact, Brightflag Support can provide the appropriate contact details upon request.

📌 Reminder: If your rate request is pending, only your client can provide an update on the status.