Understanding the "Awaiting Details" Invoice Status

Ciara Clooney
Ciara Clooney
  • Updated

Q: What does the "Awaiting Details" invoice status mean in Brightflag?

📌 The "Awaiting Details" status means your invoice requires additional information or action from your client before it can proceed. Your client must provide the missing details or request clarification to move the invoice forward.

Q: Can Brightflag Support remove the "Awaiting Details" status?

No, Brightflag Support cannot change or process invoices in this status.
✔ Only your client can resolve this by supplying the necessary details or updating the invoice status.

📌 If your invoice is in "Awaiting Details," contact your client directly for further information. 

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