🚫 Once an invoice is uploaded, it cannot be edited or canceled.
If you've entered incorrect information and need to make any changes to a submitted invoice, you must request that your client rejects it first. Only after rejection can you reupload the invoice with the correct details.
Steps to Fix an Incorrectly Entered Invoice Number
1️⃣ Reach out to your client and request that they reject the invoice.
2️⃣ Once rejected, reupload the invoice with the correct information.
📌 Note: Only the client can reject an invoice—this action cannot be performed by Brightflag Support.
Exceptions: Uploaded Invoice to the Wrong Client
If you mistakenly uploaded an invoice to the incorrect client, contact Brightflag Vendor Support for assistance.
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