The error message:
BF125 - "Law firm user does not have permission to upload the invoice."
This error occurs when a law firm user attempts to upload an invoice that is blocked by the customer's settings. The system prevents uploads of invoices that do not meet the customer's specified format or criteria.
Possible Causes
- The customer has set restrictions on the invoice format that the law firm user is attempting to upload.
- The law firm user may not have the necessary permissions to upload invoices based on customer settings.
Troubleshooting the Issue
Step 1: Check Invoice Format
- Review the invoice format requirements set by the customer.
- Ensure that the invoice complies with the specified format (e.g., file type, structure).
Tip: Refer to the customer's guidelines for acceptable invoice formats before uploading.
How to Fix
Step 1: Adjust the Invoice Format
- If the invoice does not meet the required format, modify it accordingly to comply with the customer’s specifications.
Step 2: Re-upload the Invoice
- Once the format is correct and permissions are verified, attempt to upload the invoice again.
LEDES Errors
- Error BF111 - No Invoices Uploaded: Indicates no invoices have been uploaded.
- Note: Resolving BF115 typically resolves BF111 as well.
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