The error message:
BF124 - "Law firm user does not have access to matter referenced in the LEDES invoice."
This error occurs when a law firm user attempts to upload a LEDES invoice that references a matter they do not have access to. The system restricts uploads to ensure only authorized users can process invoices for specific matters.
Possible Causes
- The law firm user has not been granted access to the matter referenced in the invoice.
- The matter reference (matterRef) is incorrect or does not exist in the system.
Troubleshooting the Issue
Step 1: Verify User Access
- Check if the law firm user has been granted the necessary permissions for the referenced matter.
- Confirm the user’s role and access level within the organization.
Tip: Consult with the client admin to verify user access and permissions.
How to Fix
Step 1: Request Access to the Matter
- If the user does not have access, submit a request to the client admin to grant the necessary permissions for the referenced matter.
Step 2: Re-upload the Invoice
- Once access has been granted, the law firm user can attempt to upload the LEDES invoice again, ensuring that the correct matterRef is used.
LEDES Errors
- Error BF111 - No Invoices Uploaded: Indicates no invoices have been uploaded.
- Note: Resolving BF115 typically resolves BF111 as well.
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