The error message:
BF123 - "Invoice requires an attachment to be added."
This error occurs when an invoice is submitted without the required attachment(s). The system cannot process invoices that lack the necessary documentation linked to them.
Possible Causes
- No attachment was added during the invoice submission process.
- The attachment format may be incorrect or the file size exceeds the limit.
Troubleshooting the Issue
Step 1: Verify Attachment Status
- Check if an attachment has been included with the invoice.
- Confirm that the file format is acceptable (e.g., PDF, JPEG).
Tip: Ensure that the attachment meets any specified file size requirements.
How to Fix
Step 1: Add the Required Attachment
- Open the invoice in the Brightflag system.
- Use the "Add Attachment" option in the UI to upload the necessary file.
Step 2: Save Your Changes
- After adding the attachment, make sure to save the invoice to proceed with processing.
LEDES Errors
- Error BF111 - No Invoices Uploaded: This error indicates that no invoices have been uploaded.
- Note: Resolving BF115 typically resolves BF111 as well.
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