How to Reject, Delete, or Recall an Invoice in Brightflag

Ciara Clooney
Ciara Clooney
  • Updated

❌ Once submitted, an invoice becomes the client’s property. Only the client admin can reject it. 


1. Submitted an Incorrect Invoice?

  • Invoices are reviewed directly by your client.
  • Contact Brightflag Support to request the client admin’s contact details or email.
  • Reach out to the client admin and request them to reject the invoice.

2. Sent an Invoice to the Wrong Customer?

⚠️ Act Quickly: Submit a support ticket immediately.

Support Can:

  • Delete the incorrect invoice upon request.
  • Enable you to resubmit it to the correct client.

💡 Tip: Always double-check recipient details before submitting invoices.


 

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