How to Reject, Delete, or Recall an Invoice in Brightflag

❌ Once submitted, an invoice becomes the client’s property. Only the client admin can reject it. 

1. Submitted an Incorrect Invoice?

• Invoices are reviewed directly by your client.
• Contact Brightflag Support to request the client admin’s contact details or email.
• Reach out to the client admin and request them to reject the invoice.

2. Sent an Invoice to the Wrong Customer?

⚠️ Act Quickly: Submit a support ticket immediately.

✔ Support Can:

• Delete the incorrect invoice upon request.
• Enable you to resubmit it to the correct client.

💡 Tip: Always double-check recipient details before submitting invoices.