Overview of the Issue
The error message:
BF115 - "No matter selected."
This error occurs when an invoice is submitted without a selected matter (or project), which is a required field for processing the invoice. The system cannot process invoices without linking them to an active matter.
Possible Causes:
- No matter (project) was selected during the invoice submission process.
- Incorrect or incomplete matter details were provided in the invoice.
Troubleshooting the Issue
Step 1: Verify Matter Selection
- Ensure that a matter is selected in the invoice submission form.
- Confirm that the matter ID or details are correctly entered and associated with the invoice.
Tip: Double-check that the matter ID matches the active matter in the system before uploading the invoice.
How to Fix
Step 1: Select the Correct Matter
- Open the invoice and ensure that a valid, active matter is selected.
- If no matter is selected, choose the appropriate one from the list of active matters.
Step 2: Re-upload the Invoice
- Once the correct matter is selected and linked to the invoice, re-upload the invoice for processing.
Error BF111 - No Invoices Uploaded
Note: Resolving BF115 typically resolves BF111 as well
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