BF114: Invalid Paysite Config Error

(Including BF111 - No Invoices Uploaded)

Overview of the Issue

The error message:
BF114 - "Invalid Paysite Config."

This error occurs when the Paysite configuration, which controls a law firm's ability to invoice specific client entities in specific currencies, is incorrect or incomplete. As a result, the system cannot process the invoice.

Possible Causes:

• The Paysite configuration does not allow the firm or its office to invoice the client in the selected currency.
• The Paysite settings are not correctly mapped for the client entity or currency.

Troubleshooting the Issue

Step 1: Verify Paysite Configuration

• Review the Paysite configuration to ensure it allows the specific firm or office to invoice the client in the correct currency.
• Check that the Paysite is configured to meet the invoicing requirements for the desired client entity.

Note: Changes to the Paysite configuration must be completed by the customer. Contact the relevant client entity to request any necessary updates to the configuration.

How to Fix

Step 1: Contact the Customer to Update Paysite Configuration

• Ensure you are logged into the right offices required for the submission.
• Reach out to the customer to review and update the Paysite settings if necessary.

Step 2: Re-upload the Invoice

• Once the Paysite configuration has been updated, re-upload the invoice for processing.

Error BF111 - No Invoices Uploaded

Note: Resolving BF114 typically resolves BF111 as well.