Overview of the Issue
The error message:
BF113 - "Invoice references a closed matter."
This error occurs when an invoice is submitted against a matter (or project) that has already been closed in the system. Since the matter is closed, new invoices cannot be processed against it.
Possible Causes:
- The matter associated with the invoice has been closed or marked as inactive.
- Incorrect matter reference in the invoice.
Troubleshooting the Issue
Step 1: Verify the Status of the Matter
- Confirm whether the matter referenced in the invoice has been closed or marked as inactive in the system.
- Check with your system administrator or legal team to verify the status of the matter.
Tip: Review the matter ID and ensure it is still active and valid for invoice submission.
How to Fix
Step 1: Correct the Matter Reference
- If the matter is closed, contact the Matter Lead or Client Admin to determine if it can be reopened or if a new matter ID needs to be referenced for the invoice.
- If the wrong matter was referenced, update the invoice with the correct, active matter ID.
Step 2: Re-upload the Corrected Invoice
- Once the matter reference has been corrected, re-upload the invoice to the system.
Error BF111 - No Invoices Uploaded
Note: Resolving BF113 typically resolves BF111 as well.
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