What This Error Means
You are submitting a LEDES invoice, but the matter listed in your file is closed in Brightflag.
Invoices cannot be submitted to a closed matter.
This error appears if:
The matter has been marked as closed or inactive, or
If the matter is closed, the system will block the invoice.
How to Resolve It
Step 1: Confirm the Matter Status
Log in to Brightflag and search for the matter referenced in your LEDES file.
Check whether the matter status is Closed.
Step 2: If the Matter Is Closed
Contact your client and ask them to:
Confirm whether the matter should be reopened, or
Provide the correct active matter to use for the invoice
Vendors cannot reopen matters.
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