Overview of the Issue
The error message:
BF102 - "Invalid filename."
This error occurs when the file you are attempting to upload has a filename that contains unsupported characters. For security reasons, only specific characters are allowed in filenames.
Permitted Characters:
- A-Z (uppercase letters)
- a-z (lowercase letters)
- 0-9 (numbers)
- Spaces (' ')
- Hyphens ('-')
- Underscores ('_')
- Dots ('.')
- Curved brackets/parentheses ('()')
- Ampersands ('&')
- Percent signs ('%')
If your filename contains characters outside of this list, the system will reject the file.
Troubleshooting the Issue
Step 1: Check and Correct the Filename
- Review the filename and ensure it only contains the allowed characters listed above.
- Remove any unsupported characters such as @, #, $, !, or other symbols that aren't permitted.
Tip: Rename the file using a combination of letters, numbers, spaces, hyphens, underscores, or any of the allowed special characters.
How to Fix
Step 1: Rename the File
- Modify the filename to remove any unsupported characters.
- Ensure that the new filename complies with the system’s security guidelines.
Step 2: Re-upload the Corrected File
- After renaming the file, attempt to re-upload it to the system.
Error BF111 - No Invoices Uploaded
Note: Resolving BF102 typically resolves BF111 as well.
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