Overview of the Issue
The error message:
BF103 - "Invalid MIME type."
This error occurs when the file you're attempting to upload has an unsupported or incorrect MIME type. The system only accepts specific MIME types for files, and an invalid type will result in this error.
Allowed MIME Types:
- application/msword
- application/pdf
- application/vnd.ms-excel
- application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
- application/vnd.openxmlformats-officedocument.wordprocessingml.document
- image/jpeg
- image/png
- image/jpg
- text/plain
- text/xml
- application/xml
- application/vnd.ms-outlook
- application/vnd.openxmlformats-officedocument.presentationml.presentation
- image/tiff
- application/vnd.ms-powerpoint
- message/rfc822
If the file you are uploading does not match one of these allowed MIME types, the system will reject it.
Troubleshooting the Issue
Step 1: Verify the File’s MIME Type
- Ensure that the file’s MIME type matches one of the allowed types listed above.
- Files with formats like HTML, XML, or other unsupported MIME types will trigger this error.
Tip: Use a tool or inspect your file properties to verify its MIME type. You can also open the file in its respective program (e.g., Word, Excel) to ensure it matches one of the accepted formats.
How to Fix
Step 1: Convert the File to an Allowed MIME Type
- If the file’s MIME type is not listed, convert it to a supported format such as PDF, Excel, or Word.
- Ensure that your file format aligns with one of the allowed types.
Step 2: Re-upload the Corrected File
- After converting the file to the correct MIME type, re-upload the file to the system.
Error BF111 - No Invoices Uploaded
Note: Resolving BF103 typically resolves BF111 as well.
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