How to Disable/Remove/Delete a User in Brightflag

📌 Note: If a user leaves the company or is no longer involved in Brightflag, we generally disable their access rather than removing them.

Steps to Disable a User:

1️⃣ Go to Menu > My Firm
2️⃣ Scroll to the bottom of the page
3️⃣ Find the user you want to disable
4️⃣ Check the box under the Disabled field next to their account

✅ The user will no longer have access to Brightflag.

⚠️ Note:

• If your firm operates on multiple servers, you must perform this action on each server individually.

Need to Delete a User Who Was Never Activated?

Generally, you will need to disable a user, but if you want to delete a user who was never activated, contact Brightflag Support.

📌 Important:

• We will need to loop in the client admin for approval.