How to access the Client Help Center

Brightflag has launched a new Vendor Help Center, and the existing help center is now rebranded as Brightflag's dedicated Client Help Center. This guide will help you understand how to access the Client Help Center and what resources are available for clients.

Accessing the Client Help Center

To access the Client Help Center, visit:
help.brightflag.com

What's Inside the Client Help Center?

The Client Help Center provides clients with all the necessary articles and guides to effectively navigate the Brightflag platform.

• Client-specific guides: Tailored for clients using the Brightflag platform.
• Step-by-step troubleshooting: Helping clients resolve platform issues independently.
• Feature guides: Detailed information on how to use the features available to clients.

⚠️ Note:
Clients and vendors use different versions of the Brightflag platform. Therefore, the Client Help Center is specifically designed for client use. Vendor guides will not be applicable here.

How to Use the Client Help Center

1. Navigate to help.brightflag.com.
2. Search for relevant articles using the search bar.
   Tip: Use keywords like "invoicing," "reporting," or "permissions" for faster results.
3. Browse articles by category or topic.
4. Contact Support if you can’t find the information you're looking for.

Additional Resources

For more information on the new Vendor Help Center, please visit the article:
Announcement: Our New Dedicated Vendor Help Center

Quick Tips

• Use the search bar at the top of the Client Help Center homepage to quickly find the articles you need.
• Bookmark key articles for quick access to frequently used guides.