Why Is My Law Firm Name Different on Brightflag?

📌 Clients have the ability to assign "Custom Vendor Names" to their vendors. If your firm’s name appears different on Brightflag, it may have been updated by your client.

Why Did My Client Change My Firm’s Name?

✔ To better distinguish between vendor firms 
✔ For internal vendor management purposes.

How to Update Your Custom Vendor Name

✔ Contact your client directly

📌 Brightflag Support cannot update vendor names - only your client has access to make changes.

What to Do If Your Law Firm Name Has Officially Changed

If your firm has undergone a legal name change, you will need to:

✔ Contact Brightflag Support and provide the necessary name change documentation.
✔ Notify your clients to ensure they update their records accordingly.