Overview:
When resubmitting an invoice in Brightflag, specific steps must be followed to avoid errors. A common issue arises when users fail to properly link their resubmission to the original draft. Below, you'll find a step-by-step guide explaining the problem, troubleshooting steps, and how to correctly resubmit an invoice.
Common Problem:
Brightflag only allows rejected invoices to be resubmitted. If your invoice hasn’t been rejected by the client, Brightflag won’t allow a resubmission.
Solution:
If your invoice hasn’t been rejected but requires resubmission, contact your client and request that they reject the invoice in Brightflag. Brightflag Support cannot reject invoices on behalf of clients.
Important Steps Before Resubmitting:
-
Do Not Change the Invoice Number: The invoice number should remain unchanged from the original submission. Modifying the number can cause system errors.
-
Wrong Matter Submission: If the invoice was rejected due to being submitted to the wrong matter, contact your client. They can manually move the rejected invoice to the correct matter.
-
Modify the File Name If Necessary: To avoid upload errors (e.g., “the uploaded file has previously been uploaded”), you may need to slightly adjust the file name. For example:
- Original File Name:
12345.txt
- Revised File Name:
12345A.txt
- Original File Name:
LEDES Resubmission Steps:
Step 1: Navigate to Upload the LEDES File
- Go to Menu > Invoices > Upload LEDES.
Step 2: Upload Your File
- Choose the file to upload.
- If you encounter errors such as “the uploaded file has previously been uploaded,” rename the file slightly (e.g.,
12345A.txt
) and try again.
Step 3: IMPORTANT - Link the Resubmitted Invoice to the Original
This step is crucial for a successful resubmission.
- After uploading the file, click the red link button to associate the resubmission with the original draft invoice.
- You will be prompted to select the original invoice number. This step ensures that Brightflag recognizes the resubmission as an updated version of the previous draft, rather than a new invoice. Failing to do this will prevent proper processing of your resubmission.
Step 4: Select the Original Invoice Number
- Use the drop-down menu to select the original invoice number.
- Click ‘Set Invoice Detail’ to save your selection. This links the resubmitted invoice with the original draft, so the system treats it as a resubmission and not a new submission.
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