How to Check the Status of an Invoice

  • Updated

💡 Tip

Brightflag does not process payments. For payment timing or confirmation after approval, contact your client directly.

🔎 How to Check the Status of an Invoice

1️⃣ Go to the Invoices Page

  • Log in to Brightflag using your credentials.

  • Navigate to Menu > Invoices > View Invoices.

2️⃣ Find the Invoice

Use the search bar and filters to locate the invoice.

Search by:

  • Invoice Number

  • Matter Name

  • Client Matter ID

3️⃣ Review the Invoice Status

Once you locate the invoice, check the Status column to see its current state.

📌 Understanding Invoice Statuses

Invoice StatusWhat It Means
PendingThe invoice is being processed by Brightflag and is not yet visible to the client.
With ClientThe invoice is available for the client to review.
ApprovedThe invoice has been approved for payment. Payment is issued outside of Brightflag.
RejectedThe invoice was rejected by the client. View their feedback in the Rejection Note column.
Awaiting DetailsThe invoice requires additional information or action from your client before it can proceed.

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