How to Check the Status of an Invoice

racking the status of an invoice in Brightflag allows you to monitor its progress, whether you submitted the invoice yourself or a colleague did. Follow these steps to check the status of any invoice:

Step-by-Step Guide:

1. Log In to Your Client Account:

   • Access your Brightflag account using your login credentials.
   • Navigate to Menu > Invoices > View Invoices.

2. Search for Your Invoice:

   • Use the search bar and filters to locate the specific invoice.
   • You can search by various criteria, such as the invoice number, submission date, or the user who submitted the invoice.
   • Check the "Status" column for the current status of the invoice.

3. View Invoices Submitted by a Colleague:

   • If you're searching for an invoice submitted by a colleague, use the filters to select the specific user who submitted the invoice.
   • Once the list is filtered, find the desired invoice and review its status.

Understanding Invoice Statuses:

• Pending: The invoice is in the processing queue and not yet visible to the client.
• With Client: The invoice is under review by the client in Brightflag.
• Approved: The invoice has been approved and is awaiting payment.
• Exported for Payment: The invoice has been sent to the client’s accounts payable team (Note: This status may not be visible to all vendors).
• Batch Paid: The client has processed payment for the invoice (Note: This status may not be visible to all vendors).
• Rejected: The invoice has been rejected. Amendments are required before resubmission.
• Awaiting Details: The invoice needs additional information or action from your client before it can proceed.

Important Notes:

• Payment Processing: Brightflag does not handle payment processing. The Brightflag Support team cannot provide payment status updates. For payment-related queries, contact your client directly.