Accrual submission deadlines in Brightflag are determined by your client, not Brightflag. It is important to be aware of and track these deadlines to ensure timely submission.
⏳ Client-Defined Deadlines
✔ Your client sets the accrual submission deadlines—Brightflag does not control these dates.
✔ Be sure to confirm your client’s specific deadline to avoid missing submissions.
📅 Monthly Deadlines & Public Holidays
✔ Accrual deadlines can fall on weekends or public holidays—plan accordingly.
✔ Always double-check the deadline date to ensure timely submission.
📧 Reminder Notifications
✔ You will receive two email reminders for each deadline:
- 5 days before the deadline
- On the day of the deadline
❌ What Happens If You Miss a Deadline?
🚫 If you miss the deadline, you cannot submit accruals through Brightflag.
✔ Contact your client directly to check if they will accept late submissions via email.
⚠ Brightflag Support cannot process late submissions.
📌 Multiple Clients & Different Deadlines
✔ If you work with multiple clients, each client may have a different deadline.
✔ You will receive separate reminders for each client’s accrual submission deadline.
🔍 How to Check Deadlines in Brightflag
✔ Go to Menu > Accruals on the Brightflag platform.
✔ If you manage multiple clients, switch between client accounts to view each client’s deadline.
✔ Always check the time zone of the deadline to ensure accurate submission timing.
📞 Need more information? If you have questions about a deadline, contact your client directly for clarification.
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