To submit an accrual for a matter in Brightflag, you must have the correct access permissions for that matter.
🔑 How Matter Access is Granted
Your ability to view and submit accruals depends on your user role:
| User Role | Access Level |
|---|---|
| Vendor Admin | Access to all matters across all offices. |
| Vendor Office Admin | Access to all matters within their specific office. |
| Standard User | Access only to matters assigned to them. |
❌ Missing a Matter?
If a matter is not appearing in your list:
✔ Ensure you are viewing the correct office in Brightflag.
✔ Verify your access level—you may need higher permissions.
🚫 Can't See the 'Accruals' Section?
If you don’t have access to any matters, the 'Accruals' section will not be visible in your Brightflag menu.
✔ If you believe you should have access, contact your Vendor Admin or client to request it.
📞 Need more help? Reach out to Brightflag Support for assistance.
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