How do I create a Matter in Brightflag

The ability to create or request matters is controlled by your client's settings. If you don't have the option to create or request a matter, contact your client and ask them to open the matter and share it with you. 

To create a Matter:

1. Navigate to Menu > Matters > View Matters.
2. Click the Add Matter button in the top right corner.

1. Complete the matter creation form. Required fields are marked in pink. Click here to find out more about what each matter field means.
2. Click Add Matter to finalize the entry.