Download or Delete Matter Attachments

Matter attachments are files uploaded directly to a Matter in Brightflag. 

📥 How to Download an Attachment

1️⃣ Go to Menu > Matters > View Matters
2️⃣ Open the relevant Matter Reference
3️⃣ Select the Documents tab
4️⃣ In the Actions column, click the Download (⬇️) icon

🗑️ How to Delete an Attachment

⚠️ You can only delete attachments uploaded by your firm.

1️⃣ Go to Menu > Matters > View Matters
2️⃣ Open the relevant Matter Reference
3️⃣ Select the Documents tab
4️⃣ In the Actions column, click the Delete (🗑️) icon
5️⃣ Confirm the deletion

🚨 Deleted attachments cannot be recovered.

🔒 Visibility Rules (Reminder)

• Vendors cannot see or delete attachments uploaded by clients

• Clients can see all vendor-uploaded attachments