eBillingHub steps to take when a new office is created for your firm on Brightflag

A new office has been created for your firm on Brightflag, and you need to ensure it’s properly integrated with eBillingHub to continue seamless invoice submissions.

Solution Overview: To successfully set up your new office on eBillingHub, you’ll need to provide the Office ID from Brightflag to the eBillingHub team. Once the Office ID is submitted, the integration process will be handled in the background, allowing you to upload invoices for the new office.

Step-by-Step Guide to Troubleshoot and Resolve the Issue:

1. Locate the Office ID in Brightflag:

   • Log in to your Brightflag account.
   • On the home page, find the Office ID associated with the newly created office.
   • Make a note of this Office ID, as it will be required for the next step.

2. Provide the Office ID to eBillingHub:

   • Contact the eBillingHub support team via email or through their support portal.
   • Provide them with the Office ID you retrieved from Brightflag.
   • Request that they set up your firm’s new office for integration with Brightflag.

3. Wait for Authentication and Setup:

   • Once the eBillingHub team has the Office ID, they will begin the authentication process.
   • This process happens in the background and typically requires no further action on your part.
   • eBillingHub will notify you once the setup is complete.

4. Confirm Setup Completion:

   • After receiving confirmation from eBillingHub, log in to your eBillingHub account.
   • Verify that your firm’s new office is listed and that you can upload invoices for each Brightflag client associated with that office.

5. Upload Invoices for the New Office:

   • Once confirmed, proceed to submit invoices for the new office through eBillingHub as you normally would.

Keywords:

• Brightflag new office setup eBillingHub
• Office ID integration eBillingHub Brightflag
• new office Brightflag eBillingHub process
• eBillingHub authentication new office
• invoice submission new office setup

Additional Tips:

• Double-check the Office ID before submitting it to avoid any delays in the setup process.
• If you encounter any issues during or after the setup, contact eBillingHub support for assistance.