eBillingHub limitations on submitting invoices and when to use the Brightflag Portal

You need to understand the limitations of submitting LEDES invoices through eBillingHub, especially when certain Brightflag features are enabled for your client.

Solution Overview: Yes, there are specific restrictions when submitting LEDES invoices via eBillingHub. You must comply with Brightflag's submission requirements, and certain features enabled by your Brightflag client may prevent you from using eBillingHub. In these cases, you’ll need to submit invoices directly through the Brightflag law firm portal.

Step-by-Step Guide to Troubleshoot and Resolve the Issue:

1. Understand the Supported Invoice Formats:

   • Only LEDES 98B and LEDES 98BI invoice formats can be submitted to Brightflag through eBillingHub.
   • If your invoice is in another format, you will need to use the Brightflag portal to submit it.

2. Identify Brightflag Features That Restrict eBillingHub Submissions:

   • If your Brightflag client has any of the following features enabled, eBillingHub will not support the submission of LEDES invoices:
     • Tax Engine
     • Purchase Order Line Item
     • Multi-Line Purchase Order Line Item
     • Phase Budgets
   • These features require additional data that eBillingHub cannot process, necessitating the use of the Brightflag portal.

3. Attempting to Submit an Invoice with Unsupported Features:

   • If you try to submit an invoice via eBillingHub that includes any of the above features, you will receive an error message.
   • The error message will indicate that the invoice does not meet the client’s requirements and cannot be processed through eBillingHub.

4. Use the Brightflag Law Firm Portal for Submission:

   • When encountering any of the above limitations, log in to the Brightflag portal.
   • Follow the prompts to upload your invoice directly through the portal, ensuring it meets all of your client’s requirements.

5. Avoid Submission Errors:

   • Before attempting to submit invoices through eBillingHub, confirm whether any of the restrictive features are enabled for your Brightflag client.
   • If so, plan to submit your invoice directly through the Brightflag portal to avoid delays.

Keywords:

• eBillingHub submission limitations
• Brightflag eBillingHub unsupported features
• LEDES invoice restrictions eBillingHub
• tax engine purchase order line item eBillingHub
• Brightflag portal invoice submission

Additional Tips:

• Regularly communicate with your Brightflag clients to stay informed about which features are enabled and whether they impact your invoice submission process.
• Keep a list of clients and their enabled features to streamline your decision-making on whether to use eBillingHub or the Brightflag portal.