Is it possible to upload LEDES invoices to Brightflag without using eBillingHub?

You need to submit LEDES invoices to Brightflag but are not using eBillingHub, or you’ve encountered a situation where eBillingHub does not support certain Brightflag features.

Solution Overview: Yes, you can upload LEDES invoices directly to the Brightflag platform without using eBillingHub. In fact, in certain scenarios, eBillingHub may even prompt you to submit your invoice directly through Brightflag if it encounters unsupported features.

Step-by-Step Guide to Troubleshoot and Resolve the Issue:

1. Access the Brightflag Platform:

   • Open your web browser and navigate to the Brightflag login page.
   • Enter your credentials (username and password) and click “Login.”

2. Navigate to the Invoice Submission Section:

   • Once logged in, go to the “Invoices” section of your Brightflag dashboard.
   • Select the option to upload or submit a new invoice.

3. Upload Your LEDES Invoice:

   • Follow the on-screen prompts to upload your LEDES invoice file.
   • Ensure that your invoice complies with Brightflag’s submission requirements to avoid any errors.

4. Review and Submit:

   • Double-check the invoice details to ensure accuracy.
   • Once reviewed, click the “Submit” button to send your invoice for processing.

5. Follow Up on Submission:

   • After submission, you can track the status of your invoice directly within Brightflag.
   • If eBillingHub originally directed you to Brightflag, you may need to check both platforms to ensure everything is in order.

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Additional Tips:

• Ensure your LEDES invoice format matches Brightflag’s requirements to avoid submission delays.
• If you frequently encounter unsupported features in eBillingHub, consider contacting eBillingHub Support for assistance.